Introduction and Industry Context
The packaged water industry serves critical and high-volume needs across hotels, retail, offices, schools, and public facilities—where water quality and safety are paramount. Companies must ensure compliance with health and safety standards, batch-level traceability, and efficient bottle and cap sourcing while battling intense market competition. Conventional paper-based processes create data silos, delay issue response, and risk regulatory penalties.
Common pain points include fragmented lot management, low visibility into water source and packaging certification, out-of-sync bottling line performance data, and unpredictable input costs—resulting in downtime, compliance anxieties, and margin pressures.
Key Challenges
- Multi-Level Lot Traceability Across All Packaging Materials
- Lack of Real-Time Purification & Bottling Quality Insights
- Scattered Compliance Records Increasing Audit Risk
- Variable Costing Due to PET, Transport & Outsourced Filling
Our Solutions
- Lot-Based BoM With Automated Batch Control
- Real-Time Production & Bottling Line Data Capture
- Centralized Digital Compliance & Certificate Management
- Dynamic Costing, Consumption Tracking & Inventory Control
Implementation Approach
- Collaborative Blueprinting: Joint session with plant, quality, and procurement teams to map pain points and define process flows.
- Solution Setup: Tailored SAP Business One modules and enhancements for water industry needs, including batch expiry, serial number tracking, and certificate management.
- Integration & Testing: Connection to automated water quality systems, label printers, and legacy inventory records with comprehensive validation.
- User Onboarding & Support: Interactive training, pilot run monitoring, and on-site support for plant and head-office users.
Results & Business Impact (90 days)
| Metric | Improvement | Baseline | Post-Implementation |
|---|---|---|---|
| Recall Response Time | Greatly Improved | 2 days | 4 hours |
| Audit Preparation Time | Significantly Lowered | 24 hours | 3 hours |
| Month-End Cost Variance | Reduced | ₹1.1 million | ₹0.2 million |
| Unplanned Downtime | Reduced | 10% | 3% |
Why Clockwork Business Solutions?
- Water-Specific Customizations: Extended batch tracing, certificate management, and compliance-ready reporting for FSSAI and BIS.
- Seamless Production Line Integration: Automated data capture from sterilization, bottling, and packaging lines for unmatched real-time oversight.
- End-to-End Quality Assurance: Checks and balances at every stage—from source to shipment—supporting brand reputation and safety.
- Scalability: Flexible architecture supports small plants as well as multi-location, high-volume manufacturers.
SAP Business One, implemented by Clockwork Business Solutions, is transforming packaged water manufacturing into a model of compliance, traceability, and agility, delivering measurable improvements in operational performance and regulatory confidence.