Clockwork Privacy Statement
Objective
Through this privacy statement we intend to provide a synopsis of our privacy practices regarding Personal Information that we collect and process about you through various sources. Although the primary focus of this statement is on the data collected and processed through our websites, that link to this Privacy Statement, which include www.clockwork.in, www.clockwork.co.in, and their sub-domains such as blogs.clockwork.in, etc. (Collectively referred to as “Clockwork Websites”), our adherence to the below mentioned principles remain across the organization towards personal data processing. Depending on the purposes of processing and your relationship with us as a data subject, we may provide additional customized privacy statements, more information on which can be found below.
The scope of this Statement covers the categories of personal data collected, how we use or process such data, who are the recipients of such data, and your associated rights under applicable laws including how to exercise the same. The applicability of the Privacy Statement is global, however certain additional information may be relevant to you depending on the country where you reside.
1. Personal Information that we process and use
We may collect the following categories of Personal Information:
We may collect the aforementioned Personal Information through various sources, such as mentioned below:
We may use your Personal Information for the following purposes:
1.4. Legal basis of the processing
The applicable privacy and data protection laws provide for certain justifiable grounds for collection and processing of personal data, commonly referred to as legal basis of processing. We primarily rely on the following legal bases:
1.4.1. We process your Personal Information when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering into a contract, e.g., when you would engage with us for receiving our services and offerings, or when managing the data of our employees for ensuring the performance of their employment contract.
1.4.2. We process your Personal Information when it is necessary for the purposes of a legitimate interest pursued by us or a third party (when these interests are not overridden by your data protection rights), e.g., when we need to understand your usage of our website and interaction with the same, for generating your secure login credentials, or to optimize our processes.
1.4.3. We process your Personal Information with your consent. Where we process Personal Data based on consent, your consent is revocable at any time, e.g., when registering and inviting you for events organized by us, or for sharing our marketing related communications with you.
1.4.4. We may process your personal Information to comply with any Legal obligations on us, including to applicable laws and protecting our legal rights, seeking remedies, and defending against claims.
2. Consequences of not providing Personal Information
If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to fulfil the relevant purpose of processing, including provision of any services to you, if applicable.
3. Data recipients, transfer, and disclosure of Personal Information
We share your Personal Information within,
3.2. Facilitating International Data Transfers
We may transfer Personal Information to countries outside of your country of residence, either to Clockwork group of companies or third parties, including to countries whichhave different data protection standards from those which apply in your country or region of residence.
Where we may transfer the data outside your country or region of residence, we shall take reasonable and appropriate steps in line with applicable laws while executing such transfer.
Please contact us as set out below if you would like to obtain a copy of the methods used when executing such international transfer as per applicable laws. When required, Clockwork may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.
3.3. Email Sending Services
We use SMTP via Outlook and/or other email clients to send emails. These services may process your email address for delivering requested communications.
4. Your Rights
4.1. Subject to the laws of your country, you may have certain rights as a data subject (including but not limited to right to information, access, rectification, erasure, object, restriction of processing, right to complain), relating to your Personal Information that we process. Where the data processing is based on your consent, you may withdraw your consent to the processing of any Personal Data at any time. This will not affect the lawfulness of any processing operation before your withdrawal.
4.2. Exercising your rights: For exercising your rights, we may need to request certain information from you for ascertaining your identity and confirming that you are entitled to exercise the same. You can exercise your rights by contacting us at privacy@clockwork.in
4.3. Withdrawal of user consent: Users can withdraw their consent to process their email address for sending PDFs by opting out of the feature.
5. Data security
At Clockwork, there exists a perfect balance between Governance, Process and Technology, the combination of which has established Clockwork’s commitment to its customers and stakeholders. Clockwork adopts reasonable and appropriate security controls, practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Information.
We use secure protocols such as STARTTLS for email transmission to ensure your email address and the PDF are securely transmitted.
6. Data retention
Personal Information will not be retained for a period more than necessary to fulfil the purposes outlined in this privacy statement unless a longer retention period is required by law or for directly related legitimate business purposes. Personal Data that is no longer required to be retained as per legal and business requirements will be disposed in a secure manner.
We do not store email addresses entered into our application after the email is sent, except as required for troubleshooting or compliance.
7. Contact your Local Data Protection Authority
If you are unhappy with how we safeguard your personal data, depending on the laws of the countries where you reside, you have the right to bring a complaint to your local data protection authority.
8. Linked websites
Our privacy practices regarding Personal Information that we collect and store about you through our portals such as CSD, Careers and Alumni will be as per the privacy policy of those portals.
Clockwork provides links to third-party websites and services. However, Clockwork is not responsible for the privacy statements, practices, or the contents of such third-party websites.
9. Children’s Privacy
Clockwork Websites, its associated products or services and hosted contents, are not intended for the use by children.
As such we do not knowingly solicit or collect personally identifiable information online from children without prior verifiable parental consent. If Clockwork learns that a child has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children, please email us at privacy@clockwork.in.
10. How to contact us
If you have any questions regarding our privacy practices or this privacy statement, or to request this privacy statement in another format, please contact us at:
Clockwork Business Solutions Pvt Ltd
#251/62. Aishwarya Towers, 9th Main Road, 43rd Cross Road,
Jayanagar 5th Block, Bangalore – 560 041, India
Phone: +91 80 2663 5113
Email: privacy@clockwork.in