About us - What We DO
In its endeavour of offering value adding automation solution to clients’ businesses, Clockwork, with SAP Business One at its core nicely blends in business skills, domain expertise, process frameworks and time-tested products and solutions.
Clockwork’s typical engagement with clients usually starts with business consulting, which offers an opportunity to spell out / calibrate long term business goals, identification of process gaps, digitisation needs as well as the timing and the cultural adjustments that may be necessary. The outcome of such an elaborate exercise is usually the roadmap for a futuristic enterprise.
The above holistic engagement hovers around the following multiple threads spread over a period of time:
Clockwork engages with other clients who may have initiated / completed SAP Business One implementation with other service providers but may be requiring certain specialist help. We do offer specialist hep to such clients too and such engagement usually fall within the following threads:
- SAP Business One Re-implementation services – Clockwork takes over the incomplete / troubled implementations.
- SAP Business One independent Audit
- SAP Business One upgradation
- SAP Business One migration
- SAP Business One performance optimisation
Our value proposition to our Clients hovers around ‘Value Adding Partnership’, ‘Delivery Platform Par-Excellence’ and ‘Cost Effective Delivery’. True to this, we engage with our clients to deliver ‘comprehensive solutions’ by adopting some of the global service delivery frameworks like PMBOK of PMI, ASAP / RIM SAP, OUM of Oracle, ITIL V3, Structured Development and Support Methodologies etc.
Our absolutely customer oriented ‘Central Service Desk’ commissioned around ITIL Support Function Framework acts as a ‘Single Point of Contact’ for client users and ‘Central Knowledge Repository’ for all our customers during active engagement phase.
Irrespective of the stage you are in for all your SAP Business One solutions and services, please count on Clockwork’s superb expertise and stellar credibility!