Introduction and Industry Context
Furniture showrooms operate in a customer-centric, inventory-intensive environment, managing a wide range of products across categories, designs, sizes, finishes, and customization options. Showroom businesses must coordinate procurement from multiple vendors, manage display and warehouse inventory, handle custom orders, track deliveries and installations, and provide seamless customer service from enquiry to after-sales support.
Traditional systems and manual processes often result in inaccurate stock visibility, pricing inconsistencies, delayed deliveries, and limited insight into profitability by product or showroom. SAP Business One delivers an integrated ERP platform that unifies sales, inventory, procurement, logistics, finance, and customer management—providing real-time visibility and operational control across showroom operations.
Key Challenges
- Limited Visibility Across Showroom & Warehouse Inventory
- Managing Multiple Product Variants & Custom Orders
- Disconnected Sales, Delivery & Installation Processes
- Pricing Inconsistencies & Margin Leakage
- Inefficient Vendor Coordination & Procurement
- Lack of Customer Order & After-Sales Tracking
Our Solutions
- Centralized Showroom Sales & Quotation Management
- Real-Time Inventory Visibility Across Locations
- Custom Order & Made-to-Order Tracking
- Integrated Delivery & Installation Scheduling
- Pricing Control & Profitability Analysis
- CRM-Driven Customer & After-Sales Management
Implementation Approach
Discovery: Workshops with showroom sales teams, warehouse managers, procurement, logistics, and finance teams to understand sales workflows, customization requirements, inventory challenges, and reporting needs.
Configuration: SAP Business One configured for product variants, showroom-warehouse inventory management, quotation-to-order workflows, pricing rules, and financial controls.
- Integration: Integration with barcode systems, delivery partners, CRM tools, and payment gateways as required
- Training & Support: Role-based training for showroom staff, warehouse teams, and finance users, supported by post go-live assistance and continuous enhancements.
Results & Business Impact
| Area | Business Impact |
|---|---|
| Inventory Visibility | Accurate stock view across showrooms and warehouses |
| Sales Efficiency | Faster quotations and order conversions |
| Delivery Performance | Improved coordination and on-time installations |
| Margin Control | Better pricing discipline and profitability |
| Customer Experience | Improved order tracking and after-sales service |
The unified ERP platform streamlined showroom operations, improved coordination between sales, warehouse, and logistics teams, and enhanced the overall customer buying experience.
Why Clockwork Business Solutions?
Clockwork Business Solutions has proven experience delivering SAP Business One solutions for retail and showroom-based businesses, including furniture and lifestyle brands. Our domain knowledge ensures solutions that are practical, scalable, and aligned with customer-centric operations.
Key strengths include:
- Industry-specific SAP Business One configurations
- Expertise in variant, customization, and delivery workflows
- Seamless integrations with logistics and payment systems
- Reliable implementation methodology and ongoing support
Conclusion
By implementing SAP Business One, furniture showrooms gain a unified platform to manage sales, inventory, procurement, deliveries, finance, and customer relationships with complete visibility and control. This integrated approach improves operational efficiency, enhances customer satisfaction, and supports sustainable business growth.