Dealer Portal
Enhance Dealer Experience with Dealer Portal Integrated with SAP Business One
Purpose
Clockwork’s Dealer Portal is seamlessly integrated with SAP Business One and provides view of certain Dealer interactions and reports on a real-time basis . All data is pushed and pulled from SAP as a single source of data. Further, Dealer Portal could be accessed from anywhere and at any time over the Internet.
Business Challenges the Dealer Portal Addresses
Dealer following up for the order status, requesting order Acknowledgement, Communication gap between the salesperson and Dealer or CRM person on the specifications or delivery dates etc. are some of the challenges that are confronted by the businesses. Besides, at times, time lag / inconsistencies experienced by the Dealer on account of the following:Dealer waiting for the order acknowledgement
Dealer requesting the vendor for the Delivery status
Dealer waiting for the account statement / receivable statement for reconciliation
Mismatch in the specifications shared by the Dealer and sales team
Clockwork’s Dealer Portal is seamlessly integrated with SAP Business One and provides view of certain Dealer interactions and reports on a real-time basis . All data is pushed and pulled from SAP as a single source of data. Further, Dealer Portal could be accessed from anywhere and at any time over the Internet.
Business Challenges the Dealer Portal Addresses
Dealer following up for the order status, requesting order Acknowledgement, Communication gap between the salesperson and Dealer or CRM person on the specifications or delivery dates etc. are some of the challenges that are confronted by the businesses. Besides, at times, time lag / inconsistencies experienced by the Dealer on account of the following:
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Solution that the Dealer Portal offers
The Dealer Portal will be an extended arm of SAP Business One pertaining to the particular Dealer to view their data and their invoices status, statement of accounts.
Unique Login for each Dealer
Restriction of Data limited to the particular Dealer
Viewing of order status such as packed/ Dispatched. Invoiced, In transit etc
Viewing of Account statement
Viewing of ageing report
Outcome / Business Benefits
The non-productive time of sales employee/CRM/Accounts team is reduced by 50%
The Portal sends auto reminders about the upcoming deliveries
Organizing of Space at Dealer warehouse
Scheduling the subsequent activities in an effective and timely manner